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Moo Moo's

House of Cards

For the Love of the Game!

Shipping Policy

Thank you for shopping with Moo Moo’s House of Cards! We know how exciting it is to have new cards and collectibles on the way, and we take great care to make sure your order is packed securely and arrives safely.

| Order Processing

Orders are carefully packed and prepared for shipment as quickly as possible.

Most orders ship within 1–2 business days after your purchase is completed. Orders placed on weekends or holidays will be processed on the next available business day.

During especially busy periods, large releases, promotions, or holidays, processing times may occasionally be a little longer.

| Shipping & Tracking

Available shipping options and rates will be displayed at checkout based on your order and delivery location.

When tracking is included with your selected shipping method, you’ll receive tracking information once your order has been prepared for shipment.

Please allow a little time for tracking updates to appear after your package has been accepted by the carrier.

| Packed with Care

We’re collectors and players ourselves, so we understand how important condition is.

Every order is packed with care and appropriate protection based on the type, quantity, and value of the items being shipped. Our goal is simple: your cards should arrive in the same condition they left us.

| Delivery Times

Delivery estimates shown at checkout are provided by the shipping carrier and begin after your order has been shipped.

While most packages arrive within the estimated timeframe, occasional carrier delays caused by weather, holidays, transportation disruptions, or other circumstances outside our control may occur.

| Multiple Items & Combined Orders

Whenever possible, items purchased together will be packaged and shipped together.

If you place multiple separate orders that have not yet shipped, you’re welcome to contact us. We’ll do our best to combine them when possible, although we cannot guarantee that orders can be combined once processing has begun.

| Please Double-Check Your Address

Before completing your order, please make sure your shipping address is accurate and complete.

Moo Moo’s House of Cards cannot guarantee replacement or reimbursement for packages delivered to an address entered incorrectly at checkout.

If you notice an address mistake before your order ships, contact us as soon as possible and we’ll do our best to help.

| Returned or Undeliverable Packages

If a package is returned to us because it was undeliverable, refused, or sent to an incorrect address provided at checkout, please contact us so we can determine the best next step.

Additional shipping charges may apply if the order needs to be shipped again.

| Lost, Delayed, or Damaged Packages

If your order appears to be significantly delayed, arrives damaged, or you experience another delivery issue, please contact us.

We’ll review the situation with you and help determine the appropriate next steps, including working with the shipping carrier when necessary.

If your package arrives damaged, please keep the packaging and take photos of both the package and its contents whenever possible. This can be helpful when investigating carrier damage.

| Questions About Your Order?

Have a shipping question or need help with an order?

Contact us anytime.

We’re a small, collector-owned business, and there are real people behind every package. We’ll always do our best to make things right and make your experience with Moo Moo’s House of Cards a great one.

Thank you for supporting Moo Moo’s House of Cards — and happy collecting!

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